Frequently Asked Questions
Timely information about your order, delivery times, warranty policy, and returns.
how to choose supplements for muscle recovery
Identify whether you need mineral replenishment or amino acid support based on the type of exercise you do. For endurance training we recommend electrolytes and magnesium, while for weight training glutamine supports muscle structure. Both options can be taken together complementarily.
what vigorlab products are made of
We formulate with pure mineral salts such as magnesium citrate, plant-based amino acids, and cherry botanical extracts. We do not use filler flours, added sugars, or artificial colors in any of our products.
how to take supplements after working out
Dissolve the recommended dose in a glass with 250 ml of water within forty minutes after your workout. On non-training days you can take the magnesium before bed to support your night's rest.
how to pay cash on delivery or by bank transfer
You can choose cash on delivery to pay cash to the courier upon receiving the package. If you prefer to make a bank transfer, we will provide our account details when you confirm your purchase in the store.
what happens if my address has no elevator
The carrier delivers the package to your apartment door or leaves it at the building reception according to your delivery notes. Orders confirmed before 15:30 are dispatched on the same business day.
how to return a bottle if I have not opened it
You have 30 days after delivery to request a return, provided the bottle is intact with its original seal. Return shipping costs are the customer's responsibility unless the product received does not match the order.
Still have questions?
Our team responds within one business day.